Privacy Policy

1. Introduction

Welcome to Stakyo, LLC ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at stakyo.com, as well as when you access or use any of the software applications, SaaS products, platforms, and related services owned and operated by Stakyo, LLC (collectively referred to as the "Services").

Stakyo, LLC is a Delaware Limited Liability Company that operates a portfolio of multiple digital products and SaaS platforms. This Privacy Policy applies to all websites, applications, and services under the Stakyo, LLC umbrella, including but not limited to our corporate website and each individual product website.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

We may collect information about you in a variety of ways depending on how you interact with our Services. The categories of information we may collect include the following.

2.1 Personal Data You Provide to Us

When you register for an account, subscribe to a service, fill out a form, or otherwise interact with our Services, you may voluntarily provide us with personally identifiable information, including but not limited to:

• Full name
• Email address
• Mailing address
• Phone number
• Company name and job title (for B2B products)
• Username and password
• Any other information you choose to provide

2.2 Data Collected Automatically

When you access our Services, our servers and third-party analytics tools may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Device type and unique device identifiers
• Referring URL and exit pages
• Pages viewed and time spent on pages
• Date and time of access
• Clickstream data and interaction patterns

2.3 Financial and Payment Data

When you make a purchase or subscribe to a paid Service, we may collect financial information necessary to process your payment. This includes data related to your payment method such as credit card number, card brand, and expiration date. However, we do not store your full payment card details on our servers. All payment processing is handled by our third-party payment processor, Stripe, Inc. We encourage you to review Stripe's privacy policy at https://stripe.com/privacy for details on how they handle your financial data.

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity. Cookies are small data files stored on your device that help us improve our Services and your experience. For more details, see Section 6 of this Privacy Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create, maintain, and secure your user account across our Services.
• To process transactions, subscriptions, and send related information including purchase confirmations, invoices, and renewal notices.
• To provide customer support and respond to your inquiries.
• To personalize your experience and deliver content and product offerings relevant to your interests.
• To improve our websites, applications, and Services through usage analysis and trend monitoring.
• To send you technical notices, updates, security alerts, and administrative messages.
• To detect, prevent, and address technical issues, fraud, and other harmful or unlawful activity.
• To comply with legal obligations and enforce our Terms of Service.
• To communicate with you about products, services, offers, promotions, and events offered by Stakyo, LLC, and to provide news and information we think will be of interest to you (you may opt out of marketing communications at any time).

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share your information with third-party companies and individuals that perform services on our behalf, such as payment processing (Stripe), cloud hosting (e.g., Amazon Web Services, Google Cloud), email delivery (e.g., SendGrid, Mailchimp), analytics (e.g., Google Analytics), and customer support tools. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

4.3 Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

4.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. If such a transfer occurs, the acquiring company's use of your personal data will remain subject to this Privacy Policy.

4.5 With Your Consent

We may share your personal information for any other purpose with your explicit consent.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. When your personal data is no longer needed for the purposes outlined in this Privacy Policy, we will either delete or anonymize it. If deletion or anonymization is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Without these cookies, services you have asked for cannot be provided.

Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages visitors go to most often and whether they receive error messages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. We use Google Analytics for this purpose.

Functionality Cookies: These cookies allow the website to remember choices you make and provide enhanced, more personal features.

6.2 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. You can also manage your cookie preferences through your browser settings by deleting or blocking cookies.

7. Third-Party Websites

Our Services may contain links to third-party websites and services that are not owned or controlled by Stakyo, LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the privacy policy of every website you visit.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption of data in transit (SSL/TLS), secure server infrastructure, access controls, and regular security assessments. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

9. Policy for Children

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to delete that information. If you become aware that a child has provided us with personal data, please contact us at the address provided below.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

10.1 For All Users

All users of our Services have the right to: Access the personal data we hold about them. Request correction of inaccurate personal data. Request deletion of their personal data (subject to certain exceptions). Opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

10.2 For California Residents (CCPA)

If you are a resident of California, you have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You also have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. To exercise these rights, please contact us using the information provided below.

10.3 For European Economic Area Residents (GDPR)

If you are a resident of the European Economic Area, you have certain data protection rights under the General Data Protection Regulation. These include the right to access, rectify, or erase your personal data, the right to restrict or object to our processing of your personal data, and the right to data portability. If you wish to exercise any of these rights, please contact us. We will respond to your request within 30 days.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of such changes.

12. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at: